Frequently Asked Questions

Everything you need to know about our modern kits and home decor supplies.

What is included in each stitching kit?

Every kit comes complete with premium linen or cotton fabric, pre-sorted DMC embroidery floss, a high-quality wooden hoop, specialized needles, and a detailed instruction booklet with a pattern guide.

How long does shipping take within the country?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.

Are your patterns suitable for absolute beginners?

Yes! We specialize in modern designs for all skill levels. Each kit is labeled with a difficulty rating, and our beginner kits include a 'Stitch Dictionary' to help you master the basics.

What is your return policy if I change my mind?

We offer a 30-day return policy for unused and unopened kits in their original packaging. Please note that digital pattern downloads are non-refundable.

Do you offer international shipping?

Absolutely. We ship our modern maker supplies worldwide. International delivery times vary by location but generally take between 7-21 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.